Your Flexible Retirement Plan is designed to help you save towards your retirement. It offers a Self-Invested Personal Pension (SIPP) option, so you have more control over your investments.
This plan is now closed to new customers, but existing customers can make changes.
By logging in or registering for our Online Service you'll be able to view important information about your pension, download your annual statement, and update your personal details.
We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. The value of your investment can go down as well as up, and you may not get back what you put in.
Registering for our Online Service is easy and only takes five minutes. You'll need your policy number, postcode and date of birth. Your policy number will be on any letter we've sent you.
Once registered, you'll be able to use the service straight away, at a time that suits you. Register now.
Register or log in to our Online Service to get a copy of your annual statement and your current pension value.
Register or login to our Online Service to send us a secure message with your new UK/foreign bank or building society details.
Register or log in to our Online Service to update your address details quickly and easily.
If you're not able to register for our Online Service, you can contact us.
To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute, Final Order or a Deed Poll.
Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB.
We'll return your document to you straight away.
We recommend that you carefully consider your options, including your tax position, before accessing your pension savings. Taking money out is a big decision and one that’s best made with an adviser.
If you don’t have a financial adviser you can find one at pru.co.uk/find-an-adviser or unbiased.co.uk.
You may be able to top up your pension, but to confirm you'll need to contact us.
We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. If you don’t have a financial adviser you can find one at pru.co.uk/find-an-adviser or unbiased.co.uk.
We'll let you know your options six months before your retirement date.
Your financial adviser is best placed to help you understand what retirement options are right for you.
If you don’t have a financial adviser you can find one at pru.co.uk/find-an-adviser or unbiased.co.uk.
You can pause, stop or change your payments into your pension, but it's important to understand the impact of these changes to your savings goals.
We recommend you get financial advice to help you make decisions about your pension savings and your retirement goals.
To discuss your options, please contact us.
You'll be able to nominate a beneficiary by completing and posting us the beneficiary nomination form. To get a copy of the relevant form, please contact us.
You're able to change the investments and funds that you're currently invested in.
We always recommend you speak to your adviser before making any changes to your investment. If you don’t have a financial adviser you can find one at pru.co.uk/find-an-adviser or unbiased.co.uk.
You'll be able to check the funds you're invested in on your annual statement, that's available through our Online Service.
You can find out about funds and expected growth rates and find more information in the Fund Guide.
No, you won't be charged for changes to funds.
For details of the charges that apply to your policy please refer to your annual statement. The attached Fund Guide explains how we calculate that charge.
Yes, you can transfer your pension to another provider.
Transferring your pension is a big decision. We recommend you get financial advice to help you make decisions about your pension savings and your retirement options.
Alternatively you can contact us about transferring your pension
You can log into our Online Service to check the value of your policy, change your personal information and preferences, view important documents and send us secure messages. You'll be able to see which products you can manage online and do what you need to quickly and easily.
If you can’t find the answer you’re looking for here or in our Online Service, we’re here to help. Visit the contact us page to find the team that can help with your product query. We're available Monday to Friday, except public holidays.
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"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at 5 Central Way, Kildean Business Park, Stirling, FK8 1FT. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company Limited. The Prudential Assurance Company Limited and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc which is a holding company registered in England and Wales with registered number 11444019 and registered office at 10 Fenchurch Avenue, London EC3M 5AG, some of whose subsidiaries are authorised and regulated, as applicable, by the Prudential Regulation Authority and the Financial Conduct Authority. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.